myMTN App

You can purchase data from myMTN App even when you run out of data or you are outside data network coverage.

Is it possible to use the App when out of Data? Yes. The experience is same as when the customer has data. There is a daily ‘zero-data access’ limit that allows the customer use myMTN App.

What if the subscriber is out of network coverage, can he still access myMTN App? Yes. When offline (out of data network coverage), customer will be defaulted to the myMTN Lite version.

On the Lite version, when the customer clicks to buy Data or Airtime, the customer is redirected to the applicable USSD code to make purchase.

*See screen shot below for myMTN Lite version.

MTN ROAMING SERVICE

Roaming with your MTN line while traveling abroad allows you to stay in touch with family, business, and friends even when you are thousands of miles away from home. The goal of MTN is to make your roaming experience a pleasant one. MTN's variety of roaming offers afford you attractive discounts during your trip with over 500 roaming partners in more than 150 countries and islands across the world, they provide the best deals.

ROAMING TIPS TO REMEMBER

Before You Travel:

1. Confirm that MTN has a roaming partner in the destination you are traveling to.
2. Check that you have enough credit for your trip. To check your airtime balance, dial *556#.
3. While roaming, you can credit your phone using your bank account, MyMTN App (which can be downloaded from play store) or vouchers

When You Arrive:

1. To enjoy data roaming, go to settings and turn ON your ‘data roaming’
2. Set phone on 3G or 4G where applicable.
3. To subscribe to any roaming bundle, dial *123*4# or visit MyMTN App. However, before buying a bundle, check eligible countries on *123*4#
4. For support, kindly contact 180 , MyMTN App, on twitter @MTN180 or visit the roaming desk at the airport.