Thursday, January 23, 2020

myMTN App




You can purchase data from myMTN App even when you run out of data or you are outside data network coverage.

Is it possible to use the App when out of Data? Yes. The experience is same as when the customer has data. There is a daily ‘zero-data access’ limit that allows the customer use myMTN App.


What if the subscriber is out of network coverage, can he still access myMTN App? Yes. When offline (out of data network coverage), customer will be defaulted to the myMTN Lite version.
On the Lite version, when the customer clicks to buy Data or Airtime, the customer is redirected to the applicable USSD code to make purchase.

*See screen shot below for myMTN Lite version.

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