MTN ON WHATSAPP!!

Do you know that resolving your queries is now so much easier? MTN Customer care Service is now available  via WhatsApp on 09033000001-5. So save the numbers and spread the word!!!

MTN XTRATIME

MTN XTRATIME

MTN XtraTime is a service that allows eligible customers access airtime on credit when their account balance is too low to have ordinarily continued with an on-going call.

MTN XtraTime will not be available to all customers. It will be available ONLY to eligible prepaid customers. MTN XtraTime will NOT be available to E-Postpaid and Postpaid customers.

A customer can check her/his eligibility by dialling *606# to access the Xtratime USSD menu, then press 1 and Send/Reply

MTN XtraTime will only be available to active prepaid MTNN customers.

Other eligibility criteria include:

1.       SIM must be registered

2.       Customer’s recharge frequency

3.      Customer’s number must have been active on the network for at least 3 months

4.       4. Customer’s main account balance must be between N0 and N12

When an ineligible customer dials the USSD command to use the MTN XtraTime service, s/he will receive an error message containing the appropriate reason for her/his ineligibility:

“Y'ello. You are currently ineligible to use this service. Please recharge a minimum of N500 this month to enjoy Xtratime from next month. Thank you.”

“Y'ello. You are currently ineligible to use this service. Please call 180 for more information. Thank you.”

Eligible customers can request for Xtratime credit, by dialling the USSD code *606#, then press 1 and send/Reply. The available amounts that can be borrowed will then be displayed for customer to choose from. For example:

1. N50 Xtratime

2. N100 Xtratime

3. N150 Xtratime

For successful transactions, the following notification is received.

“Y’ello! Your account has been credited with NGNxxx.xx MTN XtraTime advance which will be deducted from your next recharge. A service fee of 10% has been deducted for this transaction. Thank you.”

Different credit bands are available to different customers, depending on the customer’s profile (tenure on network, recharge frequency, etc.). Available credit bands include:

1. N50 Xtratime

2. N100 Xtratime

3. N200 Xtratime

4. N400 Xtratime

5. N500 Xtratime

6. N750 Xtratime

The Xtratime credit is loaded into a special Xtratime account. To check the airtime in this special account, dial *606#, then press 3 and send/reply.

The approved Xtratime credit will be deducted from whatever balance is in the customer’s main account (original balance must be less than N12), thereby setting the main account to a negative value

A service charge of 10% of the requested airtime is charged per request. The service charge is first deducted from the airtime, and the balance is then loaded into the customers Xtratime account.

For example, if N100 Xtratime is requested for, a service fee of N10 is first deducted, and the remaining N90 is credited to the customer’s special Xtratime account.

MTN Xtratime credit can be used for all chargeable activities on the MTNN network, including but not limited to:

1. Voice calls

2.  SMS

3.  MMS

4. Prepaid Data Bundles

5.  Premium rated services

6.  BlackBerry from MTN

7.  MTN Backup

8. MTN Caller Tunez

9. MTN Play

10. Other current and future VAS services

MTN Game+

MTN Game+ is a service that allows customers download and play mobile games on their data enabled handsets and devices.

The service will provide different categories of Games that customers may choose from, and will give them an exciting digital experience.

The Game portal allows users to perform various operations, such as Game play, buy In-game props, pay per use.

Customer can download the app visiting http://game.mtnonline.com  and clicking the download button at the bottom of the page. There are different affordable Game VIP Club Subscription Plans within for customers to choose from.

Android device

Validity	Data Allocation	Game  download	price
Daily	50	*Unlimited	40
Weekly	150	*Unlimited	150
Weekly	N/A	*Unlimited	100
Monthly	500	*Unlimited	550

*Number of downloads is dependent on how many games allocated data can contain

Kjava device

Validity	Data Allocation	Game  download	Price
Daily	2	2	20
Weekly	4	4	50
Monthly	10	10	120

You can subscribe for this service by sending the keyword of respective package to 2200

Android

-Daily VIP package keyword “gd”

-Weekly VIP package keyword “gw”

-Weekly VIP package keyword “ngw” (No data)

-Monthly VIP package keyword “gm”

Kjava

Daily VIP package keyword “jd”

-Weekly VIP package keyword “jw”

-Weekly VIP package keyword “ngw” (No data)

-Monthly VIP package keyword “jm”

Once the system receives your request to subscribe for MTN Game + first time users get allocated 7 days FREE trial +150 mb data. Game portal link would be sent to you http://game.mtnonline.com  through which you’d be able to access the Game + portal.

Game data allocation can only be used for Game+ operations such as portal browsing, game play and game downloads

You are required to register and be logged into the Game portal to use the various Game services.

-  When a customer attempts to download Game on the Game portal for the first time, the system

-  Enter your mobile number and click on Get Code

- Your verification code will be sent to you via sms

- This will be used to login 

Customer can, purchase, download, share their favorite Game  

 When a customer purchases any of the Game VIP Club Subscription Plans, they become a Game+ Club member and are eligible for pricing discounts within the app. Also they’d be given preferential treatment for any benefit provided by the Game portal

MTN Game+ is available to all MTN customers on Prepaid and Postpaid Plans

Send STOP (and code of your VIP membership plan) in SMS to 2200. E.g. sms ‘Stop gm’ to 2200 to stop Monthly plan.

MTN MyAds

MTN MyAds

MyAds is a mobile application that basically converts mobile phones to an advertising platform. Points are collected on each call a MyAds subscriber receives. MyAds works on the principle of targeted marketing and the points/reward system is also integrated to give incentives to subscribers.

MyAds is a mobile App that gives you money every time you receive a call on your phone. It is available on Android for the moment.

STEPS TO DOWN LOAD AND REGISTRATION

1  .  Go to Google play store

2  .  Search for MyAds app

3  . Download the app and install it

4  . Enter your number in the box

5   .  Click to verify

6   .  Wait for a missed call phone verification

STEPS FOR VERIFICATION

1  .     You would receive a notification that your phone number is verified.

2  .      Enter your active email address and fill in your personal details.

3  .      Click on submit to confirm your registration.

4  .      Once registered, the app shows you a welcome screen.

For information on how to see Ads, get points, share points, refer people, to get more points and how to refer your friends please visit www.mtnonline.com or call 180

MTN Carfi

MTN CarFi is a wireless device designed to provide internet access for motor vehicles on the move . It connects up to 10 wifi enabled devices in your car, powered by the car cigarette lighter socket.

Features of MTN Carfi:

-      Sleek design

-      High Speed Downloads and Uploads

-      Can connect up to 10 wifi enabled devices at the same time

-      It can also serve as a charger using a USB.

-      Easy to operate with huge convenience while on wheels

Benefits:

-      High Speed Downloads and Uploads

-      Stable Wifi connection while cruising on the widest network coverage in Nigeria

-      It can also serve as a charger using a USB.

-      Easy to operate with huge convenience while on wheels

-      Can connect up to 10 wifi devices at the same time

Price: N21,500

You can visit any MTN Office to get your own.

M T N S U P E R S M A R T B U N D L E S

MTN Super Smart Bundle is a package that offers bundles of national voice minutes, national SMS and data to customers.

Bundle	Benefits	Cost(NGN)
Super Smart 50000	-          5,000 national mins -          2,500 national SMS -          10GB data	50,000
Super Smart 30000	-          3,000 national mins -          1,500 national SMS -           5GB data	30,000
Super Smart 20000	-          2,000 national mins -           1,000 national SMS -           3GB data	20,000

All MTN prepaid and E-postpaid customers can purchase the Super Smart Bundles.  All prepaid and E-postpaid customers will be able to buy and manage the Bundles by sending the appropriate SMS command to 131. Each bundle purchased has a validity of 30 days. The customer can purchase multiple bundles. E.g. He can buy Super 50000 3 or 4 times in the same month, or he can decide to buy super 30000 3 times and super 20000 2 times and super 50000 once all in same month. The bundle elements will accumulate and the validity will be extended by 30 days for each element bought, up to a maximum of 90 days.

MTN Biz Life

MTN Biz Life is an affordable, airtime-based life insurance service from the suite of MTN Y’ello Cover, a portfolio of insurance services brought to you by MTN. It is a simple and convenient way MTN subscribers can access an affordable life protection plan directly from their mobile phones.

With a minimum spend of N200 per week on airtime, subscribers enjoy a FREE N100,000 life insurance cover valid for one week. This cover is applicable in the case of accidents resulting in permanent disability or demise. MTN BizLife is offered in collaboration with Mansard Insurance plc.

Why MTN Biz Life

Insurance is sometimes perceived to be complicated, involving a lot of paperwork and expensive. As such a large portion of the population has gone uninsured. MTN Biz Life, is a service that addresses this situation.

• Firstly, the insurance cover can be accessed in just a few minutes meaning no long paperwork.
• Secondly, it costs nothing. All you need to do is spend a minimum of N200 per week of your airtime, which qualifies you for a FREE cover valid for one week
• Thirdly, it is a pay-as-you-go service meaning you enjoy the convenience of making your normal calls and getting extra for it

The MTN Biz Life policy provides benefit in the form of an agreed cash payment to a named beneficiary of a deceased subscriber, or to a subscriber in the case of permanent disablement as a result of accident.

To enjoy the service, simply SMS ‘bizlife’ to 131 or dial *460*4# and follow the prompt. Then spend a minimum of N200 every week to enjoy FREE 7 day insurance cover valued at N100,000.

No Premiums are payable and no deductions are made from the subscriber’s airtime. To enjoy this service every week, all you need to do is make a minimum spend of N200 of your airtime per week .

The policy grants cover for 7 days as long as weekly minimum spend of N200 is made, however, the policy ceases once a death or total permanent disability claim is paid.

The sum assured becomes payable to your named beneficiary(s)

If a minimum of N200 is not spent during a valid week of being insured, policy shall lapse without value and the life assurance benefit under the policy shall cease to be payable.

If the customer spends over N200 during the policy term, the customer shall be entitled to only one 7-day Life Insurance the following week. For example, if customer spends N1,000 while enjoying the Biz Life Insurance cover, customer shall only be eligible for another week of Biz Life cover NOT 5 weeks.

The minimum and maximum age for entry is

Between 18 – 60 years of age.

And the minimum sum assured is N100,000.00