FASTER WAY TO ACCESS MTN SERVICES.

Do you know the fastest way to access MTN services? Simply dial *123#.

For Data Plans, Blackberry Plans, VAS Services, Tariff Plans and so
much more! Simply dial *123# now.  

MTN BULK SMS SERVICE

MTN Bulk SMS Service

The MTN Bulk SMS service is a reliable message delivery platform that allows businesses and Bulk SMS resellers connect to the MTN SMS gateway and send SMS in bulk to their clients via MTN secure and reliable connection. With MTN Bulk SMS service, customers can send SMS. This service will cater to customers’ needs for SMS broadcast in areas such as marketing campaigns, promotional activities, special season’s greetings, political awareness/campaigns, result notifications, product advertisement  etc.

Benefits

·         Instant and guaranteed delivery of messages

·         SMS are sent directly from your system or server through the reliable and secure MTN SMS gateway

·         Highly accessible anytime you want with a technology that is compliant with modern business needs

·         Competitive pricing and ability to select from available Bulk SMS bundles

·         No access fees, hidden charges or setup costs incurred on this service

·         Supports the use of Alpha Tag on messages sent while you receive threshold notifications on your usage.

How TO SUBSCRIBE?

To subscribe for the MTN Bulk SMS service; please visit:

http://www.mtnonline.com/bulk-sms

 

MTN Music Plus

MTN Music+ app is a platform that provides music streaming and downloading of a wide number of Nigerian songs and also offers users the ability to share music, create playlists and enjoy offline streaming.

 

However, for you to enjoy this service, kindly note that Only specific phone types are compatible with MTN Music+ app downloads.

 

This means that not all phones can be used for MTN Music+ downloads.

 

Please find below the list of compatible phones.

 

BB 9700 BB 9800 BB 9900 BB 9780 BB 9300 Samsung S5300 Samsung I9300 Samsung I9082 Samsung I9500 Samsung I9100 Huawei Honor 2 Huawei P6 Huawei D2 HTC One Huawei Honor3 Samsung N7108 Samsung N7100 Samsung N9006

Samsung S7562 HTC G12 Samsung i9308 Samsung i9508 Nokia 200 Nokia 201 Nokia 205 Nokia 202 Nokia 308 Nokia 300 Nokia 310 Nokia 501 Nokia 309 iphone4 iphone4s iphone5 iphone5c iphone5s

 

 

Below are brief descriptions of the product.

·         The product needs to be downloaded. To download the product:

o   Send “MUSIC” in sms to 5900. Sms is free

o   Sms with the URL of the app will be sent to line

o   Click on the link

o   Select device type e.g. Blackberry, Android etc.

o   Click on the “Download” tab

 

·         Login at first use is required

o   Two login options are available

§  Phone number with a system generated verification code

·         To use this option, type in the phone number and click on get code

·         A verification code will be sent to the line via sms

·         Input the verification code on the login page and click login

·         Login should be successful

§  Facebook connect option

·         This option on selection will take you to facebook login page

·         User is expected to input his/her facebook username and password

o   If user does not log off, login detail is retained; however if user decides to log out, verification code will be required for re-login

§  Old verification code given at the point of first logon can be used

§  New verification code can also be re-generated

 

·         MTN Music Plus App has different data bundle subscription types e.g. 3day, 1 week etc

o   Subscription is via the app

o   The subscription comes with data bundle balance

o   Balance enquiry is by dialing *559*2#

o   Service can be reactivated after bundle exhaustion

o   Subscription will auto-renew with auto-renewal notification received 48hours before expiration

o   Stop to 5900 will cancel auto-renewal

o   Un-used data does not roll over on subscription expiry

o   User can unsubscribe and re-subscribe within the app

 

·         User can use App with the available data bundle but it is advisable to use it with its subscription as it is at a reduced rate

 

·         The applications offers:

o   Unlimited music streaming for users with active App subscription and 30seconds streaming for users without the music app subscription

o   Access to purchase and download desired music for keep in the App library for offline listening

o   3 attempts for downloading the purchased music

o   20% discount from the download fee for users with active music App subscription

o   Ability to use music as caller tunez

o   Ability to share the link of the App or Music on facebook and twitter

o   Ability to send music as gift to another line.

 

MTN BIZ Plus

MTN BIZ Plus

What is MTN BIZ Plus Bundle?

MTN BIZ Plus Bundle is a prepaid service that provides lower cost on-net GSM Voice, Data and SMS bundles targeted primarily for the SMEs. To enjoy this service, customers must migrate from their existing tariff plans to the MTN BIZ Plus Service Class where they will be able to choose and enjoy further discounts from any of the bundle products. In addition, further benefit is available when customer subscribes to the either Premium or Advantage packages, which includes one month FREE trial of one of our ICT products (Back up as a Service). Also, subscription to Smart Biz bundle attracts free daily Business Tips while subscription to SMartBiz Plus bundle offers free Smart Number registration for 30 days.

 Features

1. It allows customers move from their existing service class to the new MTN BIZ Plus service class using USSD/SMS by themselves.

2. Enables customers move from one bundle to another within the service using SMS short code or USSD by themselves.

3. Provides reduced price across data, voice and SMS on-net transactions per subscriber line.

4. The MTN BIZ Plus tariff pricing provides daily regressive pricing for national voice calls. The regressive pricing shall be based on accumulated usage (i.e. in seconds) between 04:30:01hrs and 23:59:59hrs every day.

5. A per-second call rate of NGN0.40/sec shall apply for the first 60 seconds of on-net and off-net calls for calls made anytime of the day afterward the rate shall be N0.12/sec

6. All rates are inclusive of Value Added Tax (VAT) and shall apply for peak, off-peak and happy-hour periods – weekdays and weekends.

7. The product bundles other MTN ICT products (Back up as a Service)

8. Provides the functionality to share voice minute with employees/friends in the same service class

9. Allows data share to any MTN prepaid subscriber irrespective of the service class

10. Automatic renewal of bundle subscription with automatic rollover of bundle balances is also available

11. Voice and data share are protected by PIN.

 

Benefits

1. Businesses to make more calls, download more data and send more SMS at remarkably reduced prices

2. Voice and data share to employees and friends

3. Auto rollover of unused bundle balance upon successful auto-renewal

4. Provides FREE trial for some of our ICT products (Back up as a Service)

USSD Channel

 USSD Code Function

*460# BIZ Plus Menu

*460*1# BIZ Plus SC migration

*460*2# Biz Plus Bundle Menu

*460*2*1# Biz Plus Bundle SMART Biz

*460*2*2# Biz Plus Bundle SmartBiz Plus

*460*2*3# Biz Plus Bundle Basic

*460*2*4# Biz Plus Bundle Lite

 *460*2*5# More Biz bundle options

*460*2*5*6# Biz Plus Bundle Standard

*460*2*5*7# Biz Plus Bundle Advantage

*460*2*5*8# Biz Plus Bundle Premium

*460*2*5*9# To obtain information about each bundle package

FREQUENTLY ASKED QUESTION

1. How do I access the MTN BIZ Plus Bundle Service? The MTN BIZ Plus Bundle is a GSM product that requires you to follow the steps below to access your preferred bundle service. It is required that one migrates first to MTN Biz Plus Service Class before accessing any of the bundles a. On your mobile device with MTN lines, b. Dial *460*1# on your phone or SMS 460 to 131 to migrate to the MTN BIZ Plus Service Class c. After successful migration, dial *460*2# to access bundles and select any bundle of choice or send the appropriate number via SMS short code number to enjoy your preferred service. See subscription plan above for appropriate SMS/USSD entry code to choose from

2. How do I pay for the service? The service will be paid for using the customer’s airtime

3. Will I be charged for dialing *460*1# to migrate to the service? No charges apply for dialing the access code. Customer shall have ability to move in and out of service by themselves via short code for free. Note however that customer shall be charged N100 when s/he migrates to another service within 30 days after the previous migration

4. Can I move in and out of bundle at any time during the month? Yes, provided customer has exhausted any of the three offers in the bundle i.e. customer must have exhausted either his sms or voice or data offer to be eligible for new subscription.

 5. Will the packages work with MTN fixed/ wired lines? Not at the moment, however we are working to make this available very soon

6. What happens if I run out of bundle? Customers that run out of the bundle service can re-subscribe at any time even if the 30days validity has not elapsed. New subscription will avail new 30 day validity to the customer for the service.

7. If I still have voice minutes, SMSs or Data units left just before I renew the service, will the balance units be carried over to the following month? Yes, balances on the bundles will be rolled over if automatic renewal takes place successfully.

8. If I am on a Post Paid service like Closed User Group (CUG), can I migrate to the MTN BIZ Plus Bundle? No. The customer is not allowed to opt out of this service class by themselves. To opt out, you will need to send request to your account partner or call 0803 10 21600 for assistance

9. Who is it for? MTN BIZ Plus Bundle is targeted at: • Small and Medium Businesses

10. Is MTN BIZ Plus Bundle a prepaid or postpaid service? MTN BIZ Bundle is currently available as a prepaid service

11. How does the customer register for the service? Once the customer makes an enquiry or is marketed to by the sales team, the customer subscribes to the service by following the steps in point 1 above

12. How does the customer renew his account? Service is auto renewable. Customer is required to fund his MSISDN before service expiry so that auto renewal and auto rollover can take place where applicable

13. How do I know when my service will auto renew? The system will notify customer 48hrs before service expiry. This will enable customer to ensure account is funded so that auto renewal can take place.

14. What happens if auto renewal fails? Customer will be notified (if failure is due to insufficient credit). Auto rollover will not be available and customer can come back to service by sending the right keyword to 131 or by dialing *460*2#

15. How do I check my bundle balance? Customer can send 2s to 131 to get information on his/her bundle balance

16. Can beneficiary check his balance? Beneficiary of voice or data share can check his/her balance by sending ‘2v’ to 131 for voice balance or by sending ‘2d’ to 131 for data balance

17. Does the discounted rate apply to international call? Yes. The discounted rates also apply to international calls. Customer is allowed to choose only one destination to call at any one time from the 19 countries.

To select the choice of international destination for discounted call rate enter *318# on your phone and send. 18. How do I choose my preferred international country? To choose your preferred country, type ADD SELECT ‘country’ in your SMS and send to 131. For example, to select Australia, you type ADD SELECT AUS and SMS to 131 19. Can I change my preferred international country to another one? Yes you can change to another international country. To change to a new country, choose your preferred country, type UPDATE SELECT ‘country’ in your SMS and send to 131. For example, to select USA, you type UPDATE SELECT USA and SMS to 131. Please note that your initial selection which was Australia in this case will cease to exist and will be replaced by USA Troubleshooting Tips If the customer is experiencing difficulty with using the service, the customer should call Customer Care on 0803 10 21600 for assistance.

 

MTN JARA PLUS

This is what you need to know about the MTN JARA PLUS.

It is a Test launch campaign.

The main objective is to run a business pilot test. This test campaign will offer  eligible MTN prepaid customers 200% bonus airtime on every recharge of N100 and above for national voice calls, national SMS and PAYG data only.

The mechanics of the test campaign are:

1.              Eligible customers will receive 200% bonus airtime on every recharge of N100 and above.

2.              The face value of the recharge will be loaded in the customer’s main account, and the bonus airtime in a dedicated account.

3.             The bonus airtime will only be valid for 14 days.

4.             The bonus airtime will be available for national calls, national SMS and PAYG data only.

5.             All calls, SMS and Data will be charged from the customer’s main account as soon as the bonus airtime is exhausted or expires.

6.             National calls will be charged at the same flat rate of N24/minute (40k/sec) from the customer’s bonus and main accounts.

7.             Eligible customers will be able to opt-in for this test campaign by dialling the USSD code *409# or sending a short code 409 to 131.

8.             Eligible customers will opt-in free for this campaign.

9.             Eligible customers will receive the following notification message after successful subscription for this campaign:

“Welcome to MTN Jara Plus! Now you can enjoy 200% bonus airtime on every recharge above N100 to call all networks.”

 

“Welcome! Now you can enjoy 200% bonus airtime on every recharge above N100 to call all networks.”

10.          Eligible customers will dial the normal USSD recharge code *555* recharge pin # to receive the bonus airtime

11.           Eligible customers will receive the following notification messages upon successful recharge:

“Account recharge of Nxxxx was successful.”

“You have received Nxxxx as bonus airtime. Bonus is available for national calls and SMS and Pay-As-You-Go data. Please dial *556# to check your bonus.”

12.           Eligible customers will be able to check their main and bonus accounts balance by dialing the usual balance enquiry code, *556#.

Your Jara Plus balance:  main account Nxxxx.xx.  bonus account Nxxxx.xx valid till DD-MMM-YYYY

13.          Eligible customers on the MTN Jara Plus test campaign will enjoy a weekly bonus of 10MB of data when they recharge with NGN100 airtime or more. The data bonus will be valid for 7 days from the time it is awarded.

14.          Once, eligible customers  recharge their accounts with N100 and above , they will receive a data bonus notification message in addition to the usual successful recharge notification. For example:

You have received Free 10MB Data. Dial *559*2# to view your data bonus balance. Bonus expires on dd/mm/yyyy.”

15.          Ineligible customers will receive the following notification message when they opt-in for this test campaign:

Sor Sorry, you are not eligible for this campaign. Watch out for other great offers from MTN.

 

ou are not eligible for this campaign. Watch out for other great offers from MTN.

DIAMOND YELLO ACCOUNT

1.        WHAT IS THE DIAMOND YELLO ACCOUNT (DYA)?

 

DIAMOND YELLO ACCOUNT (DYA) is the safe and fast means to OPEN a Bank Account, SAVE and BORROW money from the convenience of your MTN Mobile phone. With DYA you also enjoy friendly data, SMS and call rates, while earning interest on money saved on your DYA.

 

With DYA you can;

 

§  Open and operate an account through your MTN Mobile phone, without filling forms

§  Transfer and receive money to and from any bank account in Nigeria

§  Pay for goods and services

§  Apply and receive emergency loans directly from your MTN Mobile phone

§  Earn interest on account balances

§  Deposit and withdraw money from our Agent locations nationwide

 

2.      WHAT ARE THE REQUIREMENTS TO HAVE A DYA ACCOUNT?

To get a DYA account, you need to be;

§  A registered and active MTN Subscriber.

§  Your Passport picture and Personal details such as name, gender, date of birth, address ,phone number, ID card (optional), Utility bill(optional)

(The more documents you submit the higher the amount you may transact with)

 

DOCUMENTATION PROVIDED	DEPOSIT PER TRANSACTION	CUMULATIVE BALANCE
Level 1 (Personal Details + Passport Photograph )	N20,000	N200,000
Level 2 (Personal details + Passport Photograph + Valid ID Card i.e. Driver’s License, Nigerian Passport, Voter ID or National ID )	N50,000	N400,000

 

1.        HOW MUCH CREDIT DO I NEED TO HAVE ON MY LINE IN ORDER TO OPEN A DYA ACCOUNT?

You do not need any airtime to open a DYA account. All you need to register your line.

 

 

2.      HOW DO I AS AN EXISTING MTN CUSTOMER OPT IN FOR THE DIAMOND YELLO ACCOUNT?

§  Option 1:Dial *710# on your phone and follow the prompt

§  Option 2:Download Diamond Yello App from MTN App Store(still work in progress)

§  Option 3:Select Diamond Yello Menu  under MTN Services on your phone(still work in progress)

§  Option 4:Visit a DYA Agent

§  Option 5:Visit a Diamond Bank Branch or MTN Contact Centre

 

 

3.      WHAT BENEFITS DO I GET WHEN I SAVE MY MONEY ON THE DIAMOND YELLO ACCOUNT?

§  Interest based on your savings balance (Interest will be calculated daily but paid at the end of each calendar month).

§  Access to Loans (Subject to qualification)

§  Debit Card for ATM withdrawals

4.      CAN I SEND MONEY TO PEOPLE WHO HAVE AN ACCOUNT WITH DIAMOND BANK?

YES

·         Dial *710#

§  Select 'Bank Service’ on your  DYA Menu

§  Select ‘Transfer money ‘

§  Select ‘Account to Account’ transfer

§  Follow Prompt to enter recipients detail, amount, narration’.

§  Enter your pin to authorize the transaction

 

5.      CAN I SEND MONEY TO PEOPLE WHO HAVE AN ACCOUNT WITH OTHER BANKS?

YES

·         Dial *710#

§  Select 'Bank Service’ on your  DYA Menu

§  Select ‘Transfer money ‘

§  Select ‘Bank to Bank’ Transfer

§  Follow Prompt to enter recipients detail, amount, narration’

§  Enter your pin to authorize the transaction

6.      HOW SAFE IS MY DYA?

Quite safe. During the registration process, you will be required to create a user pin which you should always remember and use for each transaction.

7.       HOW DO I CHECK MY DYA ACCOUNT BALANCE? On the DYA menu;

Dial *710#

§  Select Bank Services.

§  Select Check Balance

§  Enter PIN.

§  Wait for SMS confirmation with the message.

Note also that your account balance is shown at the end of the SMS sent after every transaction performed.

 

8.      HOW DO I DEPOSIT INTO MY DIAMOND YELLO ACCOUNT?

§  Visit a Diamond Yello Agent or Diamond Bank Branch.

§  Receive Funds into your account via transfers.

 

9.      HOW DO I WITHDRAW FROM MY DIAMOND YELLO ACCOUNT?

§  Option 1: Agent Location

§  Option 2: Diamond Bank Branch

§  Option 3:ATM

 

10.   HOW DO I ACCESS MY ACCOUNT STATEMENT?

To view statement;

·         Dial *710#

§  Select 'Bank Service’ on your  DYA Menu

§  Select ‘View Statement ‘

§  Enter your pin to authorize the transaction

 

Currently, you can get 5 recently completed transactions through your mini statement.

11.     DO I LOSE MY MONEY IF MY PHONE IS LOST OR STOLEN?

Your money is safe because your Diamond Yello Account is protected by your PIN. Replace your SIM card at any of our MTN Centres or Agent outlets. Once you activate your DYA menu, using your current DYA PIN you will be able to access your Diamond Yello account.

12.    HOW DO I QUALIFY TO ACCESS LOANS

§  Maintain an active MTN Line

§  Run your DYA account for a minimum of 3 (three) months

§  Save regularly on your Diamond Yello Account and continuously use other MTN services such as Voice, SMS etc.

 

13.    HOW MUCH LOAN CAN I REQUEST FOR?

 

     It depends on the type of loan and how active your account is.

§  For EMERGENCY LOANS you may access between =N=5000 to =N=20,000

§  For EASY LOANS you may access between =N=20,000 to =N=100,000.

14.   HOW OFTEN WOULD I BE REQUIRED TO REPAY MY LOANS?

    It depends on the type of loan;

§  For emergency loans you are expected to repay within 30days

§  For easy loans you are expected to repay within a maximum of 90days installments payable monthly

15.    HOW DO I REQUEST FOR A LOAN?

     From 'Diamond Yello Account' menu;

§  Select 'LOAN'

§  Select 'Request Loan'

§  Enter Amount

§  Enter PIN

16.   WHAT IS THE MINIMUM AND MAXIMUM AMOUNT I CAN BORROW?

The minimum amount you can borrow is N5, 000 and the maximum amount is N100,000

17.    HOW DO I REPAY A LOAN?

From 'Diamond Yello Account' menu;

§  Select 'LOAN'

§  Select 'Pay Loan'

§  Enter Amount

§  Enter PIN

18.   CAN I REPAY A LOAN BEFORE THE DUE DATE?

Yes, the loan is payable within 30 days. However, you can repay the loan before the due date